Wiredrive Help Center
We've moved! Please visit https://helpdesk.editshare.com to access our new and improved knowledge base or submit a support ticket.
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Getting Started
Get started with Wiredrive in just a few simple steps.
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Uploading Media
Upload your content quicker than ever with Wiredrive.
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Custom Branding
Brand your system to the look and feel of your website.
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Projects
The place to get all your work in progress updated and sent out to your team for review and approvals.
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Library
The source for all your content that is ready to be shared, downloaded and presented.
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Security Overview
Everything you upload to Wiredrive is hosted in a secure Tier 1 Data Center. This means your data is safe and protect...
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Billing
Learn more about usage and billing inquiries.
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General Topics
General Topics on all things Wiredrive
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Integrations
Learn more about integrations supported by Wiredrive.
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News & Updates
Get the latest on features and updates to Wiredrive.
Promoted articles
- User Management Directory
- Creating Users and Permissions Assignment
- Folder Uploads
- Supported File Types
- Encoding Settings for Wiredrive
- Selective Transcoding
- Diagnosing Slow System Performance for a Wiredrive System
- Updating your Wiredrive Theme/Logo
- Expiring/Un-Expiring Presentations in Projects
- Expiring/Un-Expiring Presentations in Library
- How do I update my payment information?
- I have a great idea for a feature in Wiredrive!
- Where is My Usage Emails/Threshold Alerts?
- Wiredrive Email Template Updates