Wiredrive will be performing maintenance from 7:30 pm - 9:00 pm PDT. We do not expect any customer impact. We are performing an update to internal domain references throughout Wiredrive. We do not expect any downtime.
This maintenance should not affect presentation delivery and viewing. We are simplifying our domain footprint for the Wiredrive application by consolidating all request domains to improve portability, integrations, and performance for future Wiredrive development.
During this period you may notice some delays in the loading of static image content such as system logos and images in emails. As this change relates to static URL reference, there is a chance recipients of presentation emails delivered prior to this maintenance will not load images but all other content and links will work as normal.
If you notice any issues with accessing your system or content after this period, please reach out to our support team at email@example.com for assistance.
- Any static content such as images that are sent out in a shared presentation email prior to April 19th will show as broken images as this maintenance made updates to domain references. If you notice this issue simply resend the presentation and all images will re-appear.
- Is your site running off a MRSS feed pulled from Wiredrive? If so, you may need to access your site and change all url references from the domain to link to the new url references from the existing rss feed. Any references to cache.wdcdn.net are now download.wiredrive.com.