If you have a network firewall, are unable to receive Wiredrive Presentations, or emails are going to spam, please whitelist these Wiredrive domains and try to make the necessary actions you may not have been able to perform before. With recent Wiredrive updates, we no longer have specific IP addresses to whitelist. Instead, we have a list of specific domains your IT can whitelist if your company is having issues receiving emails from your company domain. Please review the domains that must be whitelisted so you can receive emails from your Wiredrive system.
Wiredrive Application
Domains
Whitelist the following DNS wildcards which will cover the application domains:
- *.wdcdn.net
- *.wiredrive.com
- *.wiredrive.it
- *.wdrv.it
- accounts.wiredrive.com
- auth.wiredrive.com
- api.wiredrive.com
- cache.wiredrive.com
- download.wiredrive.com
- static.wiredrive.com
- lax.wiredrive.com
- [yoursubdomain].wiredrive.com
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wss://nexus-websocket-a.intercom.io
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wss://nexus-websocket-a.intercom.io
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wss://widget-mediator.zopim.com
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Email Delivery
Whitelist the following IP addresses and domain which will cover the MX domains:
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168.245.51.216
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New Emails to whitelist:
Ports
The only port that must remain open for WireDrive is HTTPS port 443.