Internet network connections
Issues in the network between you and Wiredrive are the most common causes of poor application performance. Even if you can still access other websites, the specific route your ISP uses to connect you to Wiredrive may have ineffective components along the way. Follow our instructions for diagnosing slow upload and download problems to determine if a problem exists.
How network peering affects uploading and downloading
As your data travels through the Internet, different network hosts hand it off to the next host in a process called peering. Satisfactory peering from one ISP’s network to another is what makes systems such as Wiredrive possible.
Occasionally, networks will experience a delay when sending a piece of data to the next destination. When latency occurs, it can cause peering issues. As a result, people using certain ISPs may have trouble accessing data from sites such as Wiredrive.
You can follow our instructions for diagnosing slow upload and download problems to determine if there are latency issues in your network. You can also monitor network peering and latency at internetpulse.net, which has up to-the-hour Internet health reports. Akamai’s Real-time Web Monitor also tracks latency for many major cities. If you do not know which ISP a website is using, you can use the Whois by IP Address tool.
Consider the upload speed offered by your ISP
Many ISPs gloss over their uploading speeds because most common high-speed technology has uneven or asymmetrical uploading/downloading (sometimes called upstream/downstream) speeds.
Cable internet, for example, is one of the most widely used internet connection types. Downloading is usually very fast at around 10 megabits per second (Mbps). Uploading speed, however, is typically limited to around 1 Mbps. Your specific speed will vary depending on your network, but you can expect about a 10:1 download/upload ratio.
If you are unsatisfied with the performance of your Wiredrive system after you’ve considered file sizes and your uploading speed, contact your ISP to find out what other types of internet connections they offer.
How your location affects your file-viewing experience
Our content delivery network (CDN) is a network of media servers spread around the world that server files locally in order to make viewing and downloading faster. Wherever you or your client is, a CDN server should be relatively close to serve files quickly. You also upload files to the same global locations.
How file size affects your experience
How fast you can upload depends as much on the size of the files as it does on your ISP. Review our video encoding settings for information on how to create high-quality, low-resolution files that will play smoothly and won’t hog bandwidth.
The problem with wireless
Wireless networking speeds vary based on the number and types of devices connected. A lot of devices advertise high networking speed, but those figures refer to devices talking to each other, not necessarily how fast it can send and receive data through the Internet. Some devices, such as 4G phones, connect at only 9.5Mbps which will slow down the entire network to 9.5Mbps.
Additionally, your bandwidth may become constrained If multiple users in your office are also uploading large files at the same time.